Last updated: September 18, 2024
1. Introduction
Sage Conversations (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and share your information when you use our app.
2. Information We Collect
– Personal Information: We collect your email address when you sign up.
– Usage Data: We collect information on how you interact with our app, including which chatbots you use and how often.
– Chat Logs: We store the conversations you have with our AI chatbots, including the actual messages exchanged.
– Analytics Data: We collect data about your interactions with the app, including app opens, feature usage, and in-app events.
– Voting Data: We collect information on how you vote on chatbot messages, including the message content and your vote.
3. How We Use Your Information
– To provide and improve our chatbot services.
– To analyze usage patterns and improve our app.
– To communicate with you about your account or our services.
– To track and analyze app performance and user behavior through analytics.
– To understand user preferences and improve chatbot responses based on voting data.
4. Data Storage and Security
We use industry-standard security measures to protect your data. Your data is stored on secure Firebase servers.
5. Third-Party Services
We use the following third-party services:
– Firebase: For user authentication, data storage, and analytics.
– RevenueCat: For managing in-app purchases.
– Flowise: For powering our AI chatbots.
6. Analytics
We use Firebase Analytics to collect and analyze app usage data. This helps us understand how users interact with our app and improve our services. The analytics data collected includes:
– App installation and launch events
– In-app purchase events
– Chat session events
– Feature usage statistics
This data is collected anonymously and is not linked to personal information that can identify you.
7. Your Rights
You can request access to your data, ask for corrections, or request deletion by contacting us at [email protected]. You may also opt-out of analytics data collection through your device settings.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. Analytics data is retained in accordance with Firebase’s data retention policies.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
If you have any questions about this privacy policy, please contact us at [email protected].