Effective Date: June 3, 2026
Introduction
Welcome to SageRock.com. We are committed to protecting the privacy and security of our users, visitors, and clients. This Privacy Policy outlines our practices concerning the collection, use, and sharing of personal information, both when you visit our website and when you engage SageRock for services.
Collection of Information
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Personal Information: We collect personal information that you voluntarily provide. This may include your name, email address, phone number, company affiliation, and any other information you choose to share with us.
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Browsing Information: When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
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Client Engagement Data: When you engage SageRock for services, we may store project files, communications, marketing materials, contact lists, and related data in tools used to deliver those services. This data is retained for the duration of the engagement and for a reasonable period afterward.
Use of Information
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To Provide and Improve Our Services: We use your information to respond to your inquiries, provide services you request, and improve our website and offerings.
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Communication: We may use your information to communicate with you, including sending you updates, newsletters, or other promotional materials.
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AI-Assisted Service Delivery: In delivering services, we may process limited customer data through AI providers such as Anthropic and OpenAI. We do not authorize these providers to use customer data to train their models, and we route this processing through commercial API agreements that include data-handling protections.
Sharing of Information
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Service Providers and Integrations: We may share or process your information with third-party service providers who perform services on our behalf, including but not limited to: Google Workspace (email, documents, drive), Cloudflare (hosting, DNS, security), Supabase (database), Railway (application hosting), Intuit QuickBooks (accounting and invoicing), Matomo (analytics), and Anthropic and OpenAI (AI processing). Each of these providers operates under its own privacy policy.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
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No Sale of Personal Information: We do not sell your personal information to third parties.
Cookies and Analytics
We use Matomo for website analytics, which uses cookies to understand how visitors interact with our site. We do not use third-party advertising cookies on SageRock.com. If you visit pages or links related to our advertising campaigns (such as Google Ads or LinkedIn Ads), those platforms may set their own cookies governed by their respective privacy policies. You can disable cookies in your browser settings at any time.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. This includes encrypted connections (HTTPS), access controls on internal tools, and use of reputable third-party providers with their own security programs. No system is perfectly secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise any of these rights, contact us at [email protected].
If you are a resident of the European Economic Area, the United Kingdom, or California, you have additional rights under the GDPR, UK GDPR, or CCPA, including the right to access, port, correct, delete, and (where applicable) opt out of the sale or sharing of your personal information. We will respond to verified requests within the timeframes required by applicable law.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at [email protected] so we can remove it.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client engagement data is typically retained for the duration of the engagement plus a reasonable period afterward for accounting, tax, and reference purposes.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Our primary providers are based in the United States.
Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
Consent
By using our website, you consent to this Privacy Policy.